Help & FAQs
Everything important.
Nothing hidden.
Clear answers about joining, returning, payments, access and cancellation.
What exactly am I buying?+
A recurring membership to all 50 complete browser games. £1.99 is charged when you join and every 30 days until you cancel.
Is it a lifetime purchase?+
No. Full access continues only while Stripe reports the subscription as active. Cancelled or unpaid memberships return to preview access.
Can I try the games before paying?+
Yes. All 50 games have a playable preview without sign-up, and five have unlimited free play.
How do I log back in?+
The original browser normally remembers you. On another device, open Member login and enter the email used at Stripe Checkout plus the 12-character access code shown after purchase.
What if I lose my access code?+
Email connect@omniventura.com with the Stripe receipt or payment reference. Do not create a second subscription just to regain access.
How do I cancel?+
Open Member login on a signed-in browser, choose Manage or cancel subscription, and complete cancellation in Stripe’s secure billing portal.
Can I update my payment card?+
Yes. The same Stripe billing portal lets an active member update their payment method.
Will it work on my phone?+
Yes. Every game supports touch. Desktop and laptop players can also use keyboard controls where relevant.
Do I need to install an app?+
No. The games run in a current browser. You can optionally add the arcade to your home screen if your browser supports it.
Are there adverts or in-game purchases?+
No. There are no adverts, tracking pixels, loot boxes, wagering, paid boosts or additional in-game purchases.
What happens if I clear browser data?+
The local member pass and personal bests are removed. Use Member login with your email and access code to restore an active membership.
Who operates Neon Penny Arcade?+
Neon Penny Arcade is provided by Omniventura. Omniventura is a technology brand of ECOMMERCE ONLINE LTD, company number 12568562.